Return Policy

Our return policy offers a 7-day window from the day you receive your guitar, giving you ample time to ensure your satisfaction. Should you decide to initiate a return, simply ensure the guitar remains in the condition you received it—unused, with all tags attached, and in its original packaging. Proof of purchase is required.

To proceed with a return, kindly reach out to us at woodriteguitars@gmail.com. We will guide you through the process, providing a return shipping label and instructions to make the process smooth and straightforward. Please remember that returns must be pre-approved.

Please note, a minimal 10% restocking fee is applied solely to cover the costs of initial payment processing and repackaging.

Should you have any questions about returns, don't hesitate to contact us at the same email address.


Warranty
Every Woodrite Guitar is protected by a comprehensive one-year limited warranty effective from the purchase date and available only to the original purchaser. This warranty covers defects in materials and quality, excluding normal wear and tear, misuse, abuse, modifications, natural events, regular maintenance, or adjustments. During this period, we handle all repairs and necessary shipping costs for electronic or hardware issues, ensuring your guitar maintains its optimal performance.

Damages and Issues
We encourage you to inspect your order upon arrival. If you encounter any issues such as defects, damage, or receiving the wrong item, please contact us immediately. We are committed to resolving any problems quickly and to your satisfaction.

Exchanges
If you wish to exchange an item, simply return the original item, and upon its acceptance, we will help you choose another item from our current stock. We will handle any price adjustments, either charging or refunding you the difference.

Refunds
Once your return is received and inspected, we will promptly notify you of the approval of your refund. If approved, the refund will be processed to your original payment method. Please be aware that the timing for the refund to appear can vary by bank or credit card issuer.